THEAjewellery

Jewellery with personality.

Bournemouth, United Kingdom

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Announcement    YOU CAN NOW FIND MY JEWELLERY FOR SALE AT: www.lesleywatt.com

Announcement

Last updated on Nov 9, 2016

YOU CAN NOW FIND MY JEWELLERY FOR SALE AT: www.lesleywatt.com

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Lesley Watt

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Lesley Watt

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About THEAjewellery

Sales 244
On Etsy since 2011

A Goddess for a Muse...

Shop members

  • Lesley Watt

    Owner, Maker, Designer

    I design and make eclectic jewellery that showcases both my own handmade components and those of many talented and varied artisan designers. I love trying new techniques that allow me to add new elements and variety to my designs.

Shop policies

Last updated on May 10, 2022
Welcome to THEAjewellery - please take a little time to read my shop policies as this will help me to provide you with the service you deserve.

I love making jewellery and I want my customers to be as happy with their purchases as I am making them. I strive to offer excellent service so please feel free to contact me at any time via the 'Conversation' function if you have any question about my products or your purchases. I will endeavour to respond to you within 24 hours or will let you know if It will take longer.

All items currently listed are in stock and will be dispatched to you within 3 working days. if I am unable to do this due to circumstances beyond my control (postal delays etc.) i will let you know s soon as possible and will keep you up to date on the progress of your order.

Custom orders will take longer to dispatch and i will give you an estimate when the custom order is place.

Only one discount may be applied to any item at one time - offer cannot be combined.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Payment

I accept payment Payment by PayPal and this will also ensure that your purchases are dispatched quickly. Don't forget, even if you do not have an account with PayPal you can still pay by this process with your debit or credit card. No goods will be dispatched until payment is received.

I also accept credit card payments via direct check out.

Shipping

Postage and packing are currently charged at the following rates:

United Kingdom: Single item £2.80 each additional item £0.50
Australia Single item £4.00 each additional item £0.50
Rest of the world: Single item £3.80 each additional item £0.50

Please note the charges are subject to change at any time.

Your jewellery purchases will be carefully and securely packed to ensure they reach you in perfect condition. However, I do aim to recycle appropriate packing both to reduce costs and do my bit for the environment. If you would specifically like your goods to be dispatched in new packaging please contact me when you place your order.

As soon as your item has been posted I will send you a confirmation e mail.

UK dispatches
Items sent to UK addresses will be posted by Royal Mail 2nd class class with proof of posting and should arrive within 3 business days after dispatch. If you need you order more urgently and would like me to send it 1st class at an extra cost of £0.50 please contact me when ordering. If you would like your items despatched as special deliveries for next day delivery, or with higher insurance this can be arranged at extra cost to you. Please contact me to discuss before placing you order.

European dispatches
Items sent to European countries will be posted by Royal Mail's Airmail service with proof of posting. Delivery to Western Europe should take approximately 3 working days and Eastern Europe within 5 working days. Higher value European packages can be dispatched using Airsure or International Signed For, depending on the destination country and will require a signature at the destination. This service will be at extra to you and your package should arrive slightly earlier. Please contact me to discuss before placing you order

Dispatches to the rest of the world
Royal Mail quotes delivery to the rest of the world as taking 5 to 7working days but this is not guaranteed.

Standard Royal Mail dispatches are not trackable. Your item can be sent via Airsure at an additional cost to you which will allow you to track your package online. Please contact me to discuss before placing you order.

NOTE: Customers ordering from outside the UK may be subject to import duties, fees and taxes which are levied after the package reaches their country and these are the responsibility of the purchaser. If a package is returned due to a customers refusal to pay such taxes or fees upon delivery, the customer will be responsible for any costs incurred in the package being returned and only the balance of the purchase price will be refunded.

Additional policies and FAQs

Most of the items in my shop are one of a kind or of a limited number but I am happy to take orders for custom items, should you see something you would like but with a bit of a twist. If something you've earmarked has already sold, please contact me as I may be able to make another one or something very similar, but personal to you.

To help me to maintain and improve the service I find it very helpful when my customers leave feedback on the items they've purchased. Etsy provide a process for this and it really is a few moments well spent.

Please note I do not enclosure paper invoices as standard.

Please feel free to contact me if you have any questions.

Thank you and I hope you enjoy shopping at THEAjewellery